Updated: January 2026

Pisang777 Privacy Policy – Data Protection for Malaysian Members

Pisang777 takes your privacy seriously. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.

Effective Date: 1 January 2026  |  Bahasa Melayu (ms-MY)

Why Does Pisang777 Care About Your Privacy?

We understand that your trust is our most valuable asset. These six core principles shape how Pisang777 manages the personal data of Malaysian members.

256-bit SSL Encryption

All data transmitted between your browser and Pisang777's servers is protected by 256-bit SSL encryption, ensuring that your personal and financial information cannot be intercepted or read by any third party during transmission.

Your Data Is Never Sold

Pisang777 has never sold, rented, or traded member personal data to any third party for marketing purposes, and never will. Your information remains exclusive to Pisang777 and will not be used for any purpose beyond those stated in this Privacy Policy.

Restricted Data Access

Only Pisang777 staff who genuinely require access to your data to carry out their authorised duties are permitted to do so. All access is logged and regularly audited to ensure no misuse of member data occurs.

Malaysia PDPA Compliance

Pisang777 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect your rights as a data subject and ensure that all data processing is carried out lawfully, fairly, and transparently in line with Malaysian legal requirements.

Your Right to Data Deletion

You have the right to request that Pisang777 delete your personal data at any time, subject to legal and regulatory requirements that oblige us to retain certain records for a minimum period. Data deletion requests will be processed within 30 days.

Data Breach Notification

In the event of any security incident involving member personal data, Pisang777 is committed to notifying affected members within 72 hours of becoming aware of the incident, in line with global data protection best practices.

Your data is protected in accordance with Malaysia's PDPA 2010. Contact us at support@pisang777.my for any privacy enquiries.

01 Introduction & Scope of Privacy Policy

Pisang777 ("we", "the Company") values the trust you place in us when using our online casino and Sports Betting platform in Malaysia. This Privacy Policy explains in detail how we collect, process, use, store, and protect your personal data when you use the pisang777.my website and all related services.

This Privacy Policy applies to all registered Pisang777 members, visitors to our website, and anyone who interacts with our platform in any capacity. By using Pisang777's website or services, you agree to the collection and use of information as described in this Privacy Policy.

Important Note: This Privacy Policy is to be read together with the Pisang777 Terms & Conditions. If you do not agree with the terms of this Privacy Policy, please discontinue use of our platform and contact us to close your account.

Pisang777 complies with Malaysia's Personal Data Protection Act 2010 (PDPA). As a responsible data controller, we ensure that all member personal data is processed lawfully, fairly, transparently, and for legitimate purposes only. We take data protection seriously and continuously work to strengthen our data security practices.

02 Types of Personal Data We Collect

Pisang777 collects personal data from various sources and across multiple categories, depending on how you interact with our platform. Below is a detailed breakdown of the data we collect:

Data Category Examples of Information Collection Method
Identity Information Full name, identification card number, date of birth, gender Registration form, KYC process
Contact Information Malaysian phone number, email address, mailing address Account registration, profile updates
Financial Information Bank account number, account holder name, MYR transaction history Deposit and withdrawal processing
Technical Data IP address, device type, web browser, approximate location Collected automatically during use
Behavioural Data Game history, slot/live casino preferences, betting patterns Collected automatically during gameplay
Communication Data Live chat records, support emails, complaint feedback Interactions with the support team

We only collect data that is strictly necessary to provide you with Pisang777 services. We do not collect excessive or sensitive data such as health information or religious beliefs unless required by law.

During the identity verification (KYC) process, you may be asked to provide a copy of your Malaysian identity card or other supporting documents. These documents are stored securely and used solely for identity verification purposes.

03 How We Use Your Personal Data

Pisang777 uses collected personal data solely for legitimate, stated purposes. The following are the primary purposes for which your data is used:

  • Processing your account registration and verifying your identity as a legitimate Pisang777 member.
  • Processing deposits and withdrawals in Malaysian Ringgit (RM) via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, and other Malaysian payment methods.
  • Providing customer service and technical support via live chat and email 24/7.
  • Sending account-related notices, transaction updates, Pisang777 promotions, and relevant service announcements.
  • Detecting and preventing fraud, money laundering, system abuse, and other unlawful activities.
  • Complying with legal obligations, regulations, and directives from relevant authorities.
  • Improving the Pisang777 platform based on aggregated, anonymised usage behaviour analysis.
  • Personalising your gaming experience by recommending relevant slots, Live Casino games, or promotions.

Pisang777 will not use your personal data for any purpose not stated here without first obtaining your consent. Every processing purpose has a valid legal basis, whether grounded in contract performance, legal obligation, legitimate interest, or your consent.

04 Data Sharing & Disclosure

Pisang777 does not sell or disclose your personal data to third parties for marketing purposes. However, there are limited circumstances where we may need to share your data with the following parties:

  • Payment Service Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX providers such as Maybank2u and CIMB Clicks for processing your financial transactions.
  • Game Providers: Third-party casino software and table game providers that supply slot, live casino, roulette, and other game content on the Pisang777 platform.
  • Sports Data Provider: Sports data companies that supply live scores and results for Sports Betting, Malaysian Super League football, EPL, badminton, and e-sports.
  • Legal Authorities: Law enforcement agencies or regulatory bodies when directed by a valid court order or warrant.
  • Audit & Compliance Firms: Independent auditors and compliance firms that assist Pisang777 in meeting regulatory obligations and data security standards.

All third parties receiving data from Pisang777 are required to comply with strict data protection agreements and may only use such data for specified purposes.

Pisang777 does not transfer members' personal data outside Malaysia except with adequate safeguards and in compliance with the requirements of the Malaysia PDPA 2010.

05 Cookies, Tracking & Analytics Technologies

Pisang777 uses cookies and similar tracking technologies to enhance the user experience and analyse usage patterns on our platform. The following are the categories of cookies we use:

  • Essential Cookies: Required for core Pisang777 platform functions such as login verification and session management. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use our website to help us improve the performance and stability of the Pisang777 platform.
  • Functional Cookies: Saves your preferences such as language, display settings, and your favourite game selections on Pisang777.
  • Marketing Cookies: Used to identify the most relevant Pisang777 promotions for you based on your browsing activity.

You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the Pisang777 platform. By continuing to use our website, you consent to the use of cookies as described above.

06 Data Security Measures

Pisang777 implements a range of technical and organisational security measures to protect members' personal data from unauthorised access, loss, destruction, or accidental disclosure. The following are some of the key security measures we have in place:

End-to-End Data Encryption: All sensitive data such as bank account information and payment details is encrypted using AES-256 standards during storage and transmission.

Two-Factor Authentication (2FA): Pisang777 offers two-factor authentication for all member accounts to provide an additional layer of security at login.

Periodic Security Audits: The Pisang777 system undergoes regular penetration testing and security audits by independent cybersecurity experts to identify and address any vulnerabilities.

Role-Based Access Control: Pisang777 staff may only access the data required for their specific role. All access is logged, monitored, and continuously audited.

Real-Time Threat Detection System: Pisang777 operates a 24/7 security monitoring system that detects and responds to suspicious activity or cyber threats in real time.

07 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Pisang777:

Right of Access

You have the right to request a copy of all personal data Pisang777 holds about you. Requests will be processed within 21 working days.

Right to Rectification

You may update or correct any inaccurate or incomplete personal data through your Pisang777 account panel.

Right to Erasure

You may request the deletion of your personal data, subject to any legal retention requirements applicable to Pisang777.

Right to Object

You may object to the processing of your personal data for direct marketing purposes at any time, with no penalty.

Right to Data Portability

You may request your personal data in a machine-readable format for transfer to another service provider.

Right to Restrict Processing

In certain circumstances, you may request that Pisang777 temporarily restrict how we process your personal data.

To exercise any of the rights above, please contact the Pisang777 Data Protection Officer at privacy@pisang777.my. We will respond to your request within the timeframe stipulated by applicable law.

08 Data Retention Period

Pisang777 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Malaysian law. The following are our data retention guidelines:

  • Active account records: For as long as your Pisang777 account remains active, plus 5 years after account closure for legal compliance purposes.
  • Financial transaction records in MYR: Minimum 7 years as required under Malaysian financial and tax regulations.
  • Customer support communication logs: 3 years from the date of last communication.
  • Technical and security log data: 12 months from the date of creation.
  • Identity verification records (KYC): For the duration of the active account plus 5 years after account closure.
  • Cookie and analytics data: Between 30 days and 2 years depending on the cookie type.

Once the retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.

09 Links to Third-Party Websites

The Pisang777 platform may contain links or references to third-party websites or services in certain contexts. This Privacy Policy applies solely to the Pisang777 platform and does not cover the privacy practices of any third-party websites.

Pisang777 is not responsible for the content, privacy policies, or security practices of third-party websites. We encourage you to read the Privacy Policy of each website you visit separately before providing them with any personal information.

Payment providers such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX banks have their own Privacy Policies governing how they handle your transaction data. Please review each provider's privacy policy separately.

10 Contact Us & Policy Updates

Pisang777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, new legal requirements, or service improvements. Any material changes will be clearly displayed on our website with an updated effective date.

Your continued use of the Pisang777 platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how Pisang777 handles your personal data, please reach us through the following channels:

  • Privacy Email: privacy@pisang777.my
  • General Support Email: support@pisang777.my
  • 24/7 Live Chat: Available directly within the Pisang777 platform

We aim to respond to all privacy-related enquiries within 3 business days. For more complex matters, response times may take up to 21 business days in accordance with Malaysia's PDPA provisions.

What Pisang777 Promises You

Our commitment to your privacy goes beyond words — it is reflected in the concrete actions we take every day.

  • Your data is never sold to third parties
  • 256-bit SSL encryption for all MYR transactions
  • Full compliance with Malaysia's PDPA 2010
  • You may request access to or deletion of your data at any time
  • Data breach notification within 72 hours
  • Staff trained in data protection
  • Regular independent security audits
  • Data is securely deleted after the retention period
  • Strict access controls for all member data
  • 24/7 privacy support via live chat

Play with Peace of Mind at Pisang777

Your data is protected. Your gameplay is secure. Register a Pisang777 account today and enjoy over 1,000 of Malaysia's best casino games, live casino, and Sports Betting with complete peace of mind.

Min deposit RM10  •  24/7 Support  •  Your data is secure  •  18+ only

Bahasa Melayu